Treat each customer as if they are the only one laurice leitao customer service professional seracare life sciences. They ask things like did our product do what you wanted it to do they ask things like did our product do what you wanted it to do.
It takes humility to seek feedback.
Customer satisfaction survey quotes. As sivers explains in the following quote his commitment to customer service was much more than a vague philosophy. Quotes customer jeffrey gitomer american author satisfaction is worthless. Know what your customers want most and what your company does best.
20 quotes on customer feedback. The best customer reps don t wait until customers ask questions and bring forth problems to problem solve. Focus on where those two meet.
40 our greatest asset is the customer. According to this quote from steve jobs the best form of customer satisfaction is exceeding expectations that customers didn t even know they had. Customer satisfaction quotes 1 if you re competitor focused you have to wait until there is a competitor doing something.
The more you engage with customers the clearer things become and the easier it is to determine what you should be doing. As former ceo and founder of amazon. Look forward to working together again next year.
If anybody ever called our number it would be picked up in less than 2 rings with a friendly voice answering cd baby. Customer satisfaction surveys usually contain a simple question with a binary response e g yes no happy face sad face. Being customer focused allows you to be more pioneering jeff bezos focusing on the needs and desires of your customers more than what your competitors are doing will earn you both more business and highly satisfied customers.
Your brand is what other people say about you when you re not in the room jeff bezos ceo founder amazon. Customers are tuned like the spice girls. But here s the juicy part.
It takes wisdom to understand it analyze it and appropriately act on it. Instead this priority influenced the company s daily activities. Following these intensively can change your way of doing business.
Proactive customer support is high in demand these days. Sue tuite cranford n j. Enrico thanks again for setting us up with raul.
We scoured leading business books interviews blog posts and videos to bring you the most fascinating and useful quotes on customer feedback we could find. Michael leboeuf quotehd com american businessman. A satisfied customer is the best business strategy of all.
Customer loyalty is priceless. Every quote is special because each one has a deep significance in our daily work lives. Offering product solutions upgrades and new technologies to customers shows them that you prioritize their needs and know what s best for them.
Your customer doesn t care how much you know until they know how much you care. We think he s great. Customers preferred a response that was quick instead of one that was thorough but delayed even if it didn t solve the issue.
If you wanna get with me better make it fast a salesforce study found that a third of the respondents felt positive about companies that offered a quick first response. Not just customer satisfaction a delightful. 13 customer satisfaction quotes.
39 customer service is the new marketing derek sivers founder cd baby.